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Recent Agency News

Online Ordering Issue


The Agency Express Unsafe issue is now solved.

Agency Express submitted a request to Microsoft this morning for the Unsafe warning giving by the Microsoft browsers. Microsoft reviewed the site and determined that Agency Express has no security issue. The Unsafe warning message has been removed by Microsoft. Agencies may now access Agency Express via Microsoft browsers (MS Edge and Internet Explore).

Thanks for your patience,


Online Ordering issues


Today, Microsoft Edge is reporting that http://agencyexpress3.org/AgencyExpress30/NewLogin.aspx is an unsafe website. This impacts the agency who is using MS Edge or Internet Explore for online ordering. When these agencies access Agency Express from these two browsers, they would see the Unsafe warning message.

Technical support has made sure that Agency Express is a secured website. It is not only secured by SSL(Secure Sockets Layer), but also secured by only allowing the approved IP Address with valid credentials to transfer files.

As of now, technical support confirms that the site passes the safety check on Chrome and Firefox. They recommend agencies access Agency Express via Chrome and Firefox for now before we solve the issue.

We will send you an update once we have a permanent fix for this issue.

Thank you


RECALL NOTICE: Tzatziki Sauce


Falafel King of Boulder, Colorado is notifying the public that its containers of Tzatziki Sauce made with sour cream contains milk, a known allergen. People who have an allergy or severe sensitivity to milk run the risk of a serious or life-threatening allergic reaction if they consume these products.

Falafel King Tzatziki Sauce is distributed to retail stores in certain areas of Colorado, New Mexico, Utah, and Nebraska.

Falafel King Tzatziki Sauce is sold in a 10 ounce plastic container with a black rimmed lid with the UPC #822986-70015-2 and a “Sell By” date printed on the top label. The old label on this product will have a “Sell By” date prior to 03/04/17.

No illnesses have been reported to date in connection with our product.

Anyone with questions may contact the Falafel King Corporate office at 303-443-1346.


Food Bank of Lincoln Closing Update


The Food Bank of Lincoln will be closed Tuesday, January 17, due to inclement weather. There will be no deliveries, pick-ups, or mobile distributions.
Food Bank employees have been instructed not to report to work as well.

The Food Bank office will be open for business Wednesday, January 18.

Please know that because the Food Bank was closed today and tomorrow we are behind on creating Wednesday orders. If you have an order for Wednesday please call Mary Arter Wednesday to set up a new date and time to pick-up your order.

We apologize for the inconvenience this may cause your agency.




Brand Castle, LLC of Bedford Heights, Ohio is voluntarily recalling limited quantities of our In The Mix® Monkey Bread Mix because it has the potential to be contaminated with Salmonella.

This product is being recalled because an ingredient supplier (Valley Milk Products LLC) has issued a recall for the buttermilk powder used in this product due to the potential for contamination by Salmonella organisms found in their facility and finished product samples during an FDA investigation. Although no pathogenic bacteria have been found in the powdered products supplied to our blending facility by the ingredient manufacturer, we have decided out of an abundance of caution to recall product produced with the affected lots of buttermilk powder.

Affected product was sold to a single retailer in the following states: AL, AR, AZ, CA, CO, DE, FL, GA, IA, IN, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI. 168 cases of product (i.e., 1008 units) are affected by this recall.

The product has a UPC code of 8-44527-03278-2 and is packaged in a 16oz box with a sticker on the back of the package indicating the below Lot#/Date Code.

The product being recalled includes:
Monkey Bread Mix In The Mix® 16oz 29JUN18BC6202 8-¬‐44527-¬‐03278-¬‐2 June 29,2018

Consumers who have purchased this product may return it to the retailer for a full refund, discard the product, or reach out to Brand Castle, LLC with roof of purchase for a full refund. Consumers who have questions should contact Brand Castle, LLC at 216-292-7700.

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